SHIPPING POLICY

Policy ??Last updated May 2026

At HAVENRUE, we ship internationally to customers around the world. Every order is carefully packed and dispatched from our warehouse. Please review the details below before placing your order.

Processing Time

All orders are processed within 1?? business days after payment confirmation. During peak seasons or promotional periods, processing may take up to 5 business days. You will receive a shipping confirmation email once your order has been dispatched.

International Shipping & Delivery

We ship to most countries worldwide via trusted international carriers. Estimated delivery times by region:

. United States & Canada ??7??2 business days

. Europe ??8??4 business days

. Australia & New Zealand ??10??6 business days

. Asia Pacific ??5??0 business days

. Rest of World ??10??0 business days

Delivery times are estimates only and may be affected by customs clearance, local carrier delays, or public holidays in the destination country.

Shipping Costs

Shipping fees are calculated at checkout based on your destination and order weight. We offer free standard international shipping on orders of $80 or more.

Customs, Duties & Import Taxes

International shipments may be subject to customs inspection and import duties or taxes levied by the destination country. These charges are not included in your order total and are the sole responsibility of the recipient.

. HAVENRUE has no control over customs processing times or fees

. We are unable to declare packages as gifts or undervalue orders

. If a package is held by customs, please contact your local customs office directly

We recommend checking your country's import regulations before placing an order.

Order Tracking

A tracking number will be provided via email once your order ships. You can track your shipment directly through the carrier's website or via the tracking link in your confirmation email.

Please allow 24??8 hours after dispatch for tracking information to update.

Undeliverable Packages & Lost Shipments

. If a package is returned due to an incorrect address or failed delivery attempts, we will contact you to arrange reshipment ??additional shipping fees may apply

. HAVENRUE is not responsible for delays or losses caused by incorrect address information provided at checkout

. If your tracking shows no movement for more than 10 business days, please contact us and we will open an investigation with the carrier

For any shipping enquiries, reach us at [email protected]